Returns Policy

At Tablecloth Haven, customer satisfaction is at the heart of everything we do. We understand that sometimes a product may not meet your expectations, and we are here to make the return process as easy and stress-free as possible.

Eligibility for Returns
If you are not completely satisfied with your purchase, you may return it within 30 days of receipt for a refund or exchange. Items must be in their original condition, unused, and in the original packaging. Please note that personalized or custom-made items are non-returnable unless they arrive damaged or defective.

How to Initiate a Return
To begin the return process, please contact us at server@tableclothhaven.com with your order details and reason for return. Our team will guide you through the next steps and provide instructions on how to send the item back to us.

Refunds and Processing
Once we receive your returned item, we will inspect it and process your refund within 5–7 business days. Refunds will be issued to the original payment method. Please note that shipping fees are non-refundable unless the return is due to our error or a defective product.

Exchanges
If you’d prefer to exchange your item, let us know, and we’ll work to ensure you receive the perfect replacement. Exchanges are subject to product availability.

Damaged or Defective Items
If your item arrives damaged or defective, please reach out to us immediately. We will arrange for a replacement or refund at no additional cost to you.

We value your feedback and are here to assist you at every step. For any return-related inquiries, don’t hesitate to contact us via server@tableclothhaven.com.